Frequently Asked Questions
Get quick answers to the most common questions about our pallets, services, and delivery options.
  • What types of pallets do you offer?
    We offer a wide range of pallets including standard wooden pallets, Euro pallets, plastic pallets, and fully customized pallet solutions. Each type is available in multiple sizes, load capacities, and entry formats (2-way or 4-way). Whether you need pallets for export, storage, or heavy-duty handling, we have the right solution. All pallets meet industry safety and compliance standards. Customization is available upon request. Let us help you choose the best option for your logistics needs.
  • Are your wooden pallets export compliant?
    Yes. All our wooden pallets are heat-treated according to ISPM-15 standards, making them fully compliant for international shipping. Each unit is marked with the required stamp and comes with documentation if needed. This ensures smooth customs clearance and prevents pest-related rejections. We also provide consultation if you need help with export regulations. Compliance is guaranteed with every export-ready pallet.
  • Can you create custom-sized pallets for unique loads?
    Absolutely. We specialize in producing pallets tailored to specific dimensions, load weights, and structural needs. Our team will assess your requirements and provide technical drawings, load calculations, and material recommendations. Once approved, we move into production with quality checks at every stage. These custom pallets are ideal for oversized, irregular, or heavy goods. Your cargo, your specs — we build to fit.
  • Do you offer pallet pickup or buy-back programs?
    Yes. We provide pallet recycling and buy-back services for businesses looking to reduce waste and recirculate used pallets. Our team inspects returned pallets and restores usable ones for resale. Non-repairable pallets are responsibly recycled. You receive credit or payment depending on pallet condition and quantity. It’s an easy way to recover value and support sustainability.
  • What is your delivery coverage area?
    We offer delivery across the country, including regional hubs and industrial zones. Our logistics team ensures safe transportation with flexible scheduling and volume-based shipping options. We also provide express delivery for urgent needs. All deliveries are GPS-tracked and professionally handled. No matter your location — we’ll get your pallets to you on time.
  • How quickly can you fulfill bulk orders?
    For standard pallets, we typically fulfill bulk orders within 3–5 business days depending on quantity and location. Custom orders may take 5–10 business days, including design and production time. We maintain high inventory levels to ensure fast turnaround. If you need a rush order, let us know — we’ll do our best to prioritize. Fast, reliable fulfillment is part of our service promise.
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